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The Chillaxin Team is Audrey Chinchilla and Shirley JacksonMeet Audrey Chinchilla:

Audrey entered the mortgage game as a receptionist in 1998 and quickly climbed the ladder, processing loans for over ten years, advancing to loan officer’s assistant, then loan officer and now a member of this dynamic loan officer team at Certainty Home Loans. “As we formed our team, Shirley and I put our heads together to figure out each of our biggest strengths and the things we enjoy doing the most. Once we knew that, we could assemble a powerful leading woman mortgage team. When not helping families achieve the dream of homeownership, Audrey is rocking the single mom thing and looking for ways to give back to her community by supporting local charities.


Meet Shirley Jackson:

Shirley believes with all her heart that women are strong and can do anything we put our minds and hearts to. As one of the first female licensed builders in the State of Tennessee and an integral part of this powerful mortgage team, she proves that adage every day. Shirley has a passion for helping others, a compassionate nature, and prides herself on being a great listener, all skills that help her do her job every day. She is committed to holding her clients’ hands and walking them through every aspect of the mortgage process, then celebrating with them, when the home they’ve dreamed about is theirs.

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Audrey Chinchilla

Loan Officer

Shirley Jackson

Loan Officer