Accelerate Your Success With Certainty Home Loans
Certainty Home Loans provides the technology, tools and company-wide support to take your business to the next level.
What does it take to work for Certainty Home Loans? Dedication. Commitment. And professionalism. Every single employee is dedicated to providing exceptional customer service from start to finish, through each stage of the home loan process.
This means when you call the concierge desk, your product questions will be answered quickly and accurately. It means that our internal appraisal management team is led by a licensed appraiser to ensure appraisal accuracy and speed. It means our operations team goes the extra mile for our loan officers. And our compliance department is 100% focused on maintaining the company’s integrity and reputation.
In fact, our entire team is committed to processing loans efficiently, accurately and on time. And it shows. Certainty Home Loans processes loans eight days faster than industry average!
At Certainty Home Loans, customer service is more than just lip service. It’s our company’s culture. We outperform the industry with a 93% customer satisfaction rating according to industry benchmark tool MortgageSAT.
MORTGAGESAT93% Customer Satisfaction Score
NATIONAL MORTGAGE PROFESSIONAL MAGAZINETop Mortgage Employer 2017 - 2018
SCOTSMAN GUIDETop Mortgage Lenders 2016
MORTGAGE EXECUTIVE MAGAZINETop 100 Mortgage Companies in America 2011-17, Top 50 Companies to Work For in America 2014-16
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At Certainty Home Loans your success is our goal.
We empower our employees from day one. First, by providing open feedback to the company’s management. And then by offering an extensive support network for your success – from loan officer training and state-of-the-art business technology to marketing and lending programs. Through it all, we never lose sight the critical importance of every single employee at Certainty Home Loans.